Just paying employees well isn’t enough. For a business to succeed it must have operational procedures that allow for high productivity and empower employees to contribute to a company’s success. Professor Zeynep Ton will discuss the importance of a human-centered operations strategy and how operational innovation can increase the productivity and contributions of workers and create positive outcomes where customers become fans and your organization is set up for success.
Join us for a Leading Edge webinar on "Smart Cities and Urban Development," where we will explore how cities can utilize data, AI, and machine learning to enhance urban logistics and development strategies.
Principal Investigator Tomas Palacios
George Westerman Research Scientist MIT Center for Digital Business