Steven J Spear

Senior Lecturer
Senior Fellow, Institute for Healthcare Improvement

Primary DLC

MIT Sloan School of Management

MIT Room: E40-315

Areas of Interest and Expertise

Management Science
System Dynamics
Operational Excellence and Innovation
Lean innovation

Research Summary

Author of The High Velocity Edge and a number of articles in managerial and medical journals, Spear has focused his research, writing, and consulting on how select organizations achieve game changing performance, gained through accelerated, sustained, and broad based improvement and innovation. The driving mechanisms are high speed feedback loops and learning cycles through which aberrations and problems trigger problems solving, leading to solution sustainment and spread.

This ‘principle based’ approach to the design and operation of complex ‘socio technical systems’ (i.e., many people working in some concert towards common purpose, often using complex technology to do so) aligns with several academic streams including ‘design theory’ (e.g., axiomatic design, modularity), control theory, system dynamics, organizational learning, and innovation.  

His work represents a departure from topics like ‘lean manufacturing,’ six sigma, and the like:
(*) Moves from categorization by benchmarked best practice to causal theory of action and reaction; and
(*) Adds the dynamic elements of feedback loops and learning cycles to what has been characterized as a structural issue alone.

Recent Work

  • Video

    Wiring the Organization for Exceptional Performance

    January 26, 2023MIT Faculty Feature Duration: 25:36

    Steven Spear
    Senior Lecturer, System Dynamics

    2021-Paris-Steven-Spear

    November 3, 2021Conference Video Duration: 30:22
    Steven Spear
    Senior Lecturer, MIT Sloan School of Management
    Senior Fellow, Institute for Healthcare Improvement
    Principal, See to Solve LLC

    Stephen Spear - 2019 ICT Conference

    April 16, 2019Conference Video Duration: 34:52

    Discovering Your Way to Greatness: How the Most Successful Organizations Repeatedly Get to the Right Answers Fastest

    Knowing how to manage complex undertakings—invention of new science, development of new products, stand up of new systems, operation of sprawling operations—such that new knowledge and skills are developed at incredible speed is a source of sustainable competitive advantage. But how does this advantage translate? We undertake projects, programs, and the like because there is a problem for which no solution exists. It has to be invented, and the faster and easier we discover our way to the right answers, the better for all of our stakeholders. Do that repeatedly and consistently, and competitors cannot keep up. Existing opportunities to build knowledge and skills will be identified during planning, practice, and performance with examples from drug development, software design, social services, and military applications.
     
    2019 MIT Information and Communication Technologies Conference

    Stephen Spear - 2019 Management Conference

    March 13, 2019Conference Video Duration: 42:23

    Discovering Your Way to Greatness: How the Most Successful Organizations Repeatedly Get to the Right Answers Fastest

    Knowing how to manage complex undertakings—invention of new science, development of new products, stand up of new systems, operation of sprawling operations—such that new knowledge and skills are developed at incredible speed is a source of sustainable competitive advantage. But how does this advantage translate? We undertake projects, programs, and the like because there is a problem for which no solution exists. It has to be invented, and the faster and easier we discover our way to the right answers, the better for all of our stakeholders. Do that repeatedly and consistently, and competitors cannot keep up. Existing opportunities to build knowledge and skills will be identified during planning, practice, and performance with examples from drug development, software design, social services, and military applications.