Prof. Zeynep Ton

Professor of the Practice, Operations Management

Primary DLC

MIT Sloan School of Management

MIT Room: E62-581

Assistant

Marty Checchi
mchecchi@mit.edu

Areas of Interest and Expertise

Operations Management

Recent Work

  • Video

    Zeynep Ton - 2017 Management

    October 4, 2017Conference Video Duration: 31:51

    The Good Jobs Strategy: How Human Centered Operations Can Lead to Success

    Just paying employees well isn’t enough. For a business to succeed it must have operational procedures that allow for high productivity and empower employees to contribute to a company’s success. Professor Zeynep Ton will discuss the importance of a human-centered operations strategy and how operational innovation can increase the productivity and contributions of workers and create positive outcomes where customers become fans and your organization is set up for success.

    2017 MIT Innovations in Management Conference