Operational Agility and Workforce Enablement

December 17, 2020
Operational Agility and Workforce Enablement
Webinar

Location

Zoom Webinar

Overview

Join the MIT Industrial Liaison Program (ILP) this fall for our second digital transformation webinar series. In this series, we will continue to explore key digital transformation topics of corporate interest, including digital strategies, operational agility, customer experience, and new technologies.

The digital future is here, and the threat of disruption looms large. The COVID-19 crisis has contributed to this disruption and notably accelerated the transition to a digital future. In our current rapidly expanding digital marketplace, what does digital transformation mean for your company and your business model? How can you stay on top, and even ahead, of these rapid changes? What challenges will your company face, and how can you prepare to successfully tackle what’s ahead? Please join MIT ILP alongside MIT faculty [and startups] to discuss and address these key issues in facing our digital future.

  • Overview

    Join the MIT Industrial Liaison Program (ILP) this fall for our second digital transformation webinar series. In this series, we will continue to explore key digital transformation topics of corporate interest, including digital strategies, operational agility, customer experience, and new technologies.

    The digital future is here, and the threat of disruption looms large. The COVID-19 crisis has contributed to this disruption and notably accelerated the transition to a digital future. In our current rapidly expanding digital marketplace, what does digital transformation mean for your company and your business model? How can you stay on top, and even ahead, of these rapid changes? What challenges will your company face, and how can you prepare to successfully tackle what’s ahead? Please join MIT ILP alongside MIT faculty [and startups] to discuss and address these key issues in facing our digital future.


Agenda

11:00am - 11:05am

Welcome and Introduction

Director
MIT Corporate Relations

Graham Rong

Director
MIT Corporate Relations

Dr. Rong is Director of Corporate Relations at MIT. He currently supervises a group of ILP officers who promote and manage the interactions and relationships between the research at MIT and companies worldwide, particularly in greater China and extended Asian countries, to help them stay abreast of the latest developments in technology and business practices.

Previously, Dr. Rong founded IKA, LLC. He has led corporate development and product innovation, and provided strategic advices to companies in corporate strategy, IT leadership, digital transformation, AI, enterprise content management, and customer relationship. He held senior roles in Harte-Hanks and Vignette Corporation. He held an EU postdoctoral research fellowship in the University of Edinburgh in Scotland where he started global collaborative research.

Dr. Rong is on the board of multiple organizations, including 128CUTE since 2005 and MIT Sloan Alumni Association of Boston from 2009 to 2012. He chaired MIT Sloan CIO Symposium from 2009-2011. He is a senior expert invited by international organizations.

Dr. Rong holds a M.B.A. in global and innovation leadership from the MIT Sloan School of Management and Ph.D in numerical computing from University of Guelph in Canada.

11:05am - 12:00pm

Building a culture of agility

Senior Lecturer
MIT Sloan School of Management

Donald Sull

Senior Lecturer
MIT Sloan School of Management

Donald Sull is a Senior Lecturer at the MIT Sloan School of Management.

Sull is a global authority on managing in turbulent markets, and directs a week long course on effectively executing strategy in volatile markets. He has been identified as a leading management thinker by The Economist, the Financial Times, and Fortune which named him among the ten new management gurus to know. The Economist listed his theory of active inertia among the ideas that shaped business management over the past century.

He has published five books, including The Upside of Turbulence (2009). His book Made in China was named one of the top eight business books of 2005 by the Financial Times and his book Why Good Companies Go Bad was a finalist for the Academy of Management’s Outstanding Management Book Award. Sull has also written over 100 book chapters, case studies, and articles, including several bestselling Harvard Business Review articles.

As a consultant and management educator, Sull has worked with companies including Mars, Oracle, PIMCO, Royal Bank of Canada, Standard Chartered Bank, Emirates Airline, Baker & McKenzie, Burberry, and Schneider Electric. He speaks regularly at leading management conferences, such as Microsoft’s CEO Summit and the McKinsey Strategy Summit.

Prior to academia, he worked as a consultant with McKinsey & Company, and a management-investor with the leveraged buyout firm Clayton & Dubilier on the Uniroyal-Goodrich Tire Company deal. He remains active in private equity as an investor and advisor to start-up companies. He lives in London and Cape Cod.

Sull received his A.B., M.B.A., and doctorate from Harvard University, where he taught entrepreneurship at the Harvard Business School before rejoining the London Business School faculty as a professor of management practice in strategy and entrepreneurship. Sull has won teaching awards at both London Business School and Harvard University.

12:00pm - 1:00pm

TBD
Research Scientist, MIT Centre for Information Systems Research (CISR)
MIT Sloan School of Management
Kristine Dery
Research Scientist, MIT Centre for Information Systems Research (CISR)
MIT Sloan School of Management

Kristine’s research in the dynamic between technology and the way that people work has been a focus of her publications and teaching for the last fifteen years. Currently she is investigating the design and management of the workplace to understand how organisations use digital capabilities internally to create more effective ways of working, and the impact of new ways of engaging with talent in the digital era. This work has stemmed from a historical research focus on the relationship between HRM and IT, Mobile Connectivity, Human Resource Information Systems, Gamification, and Remote Working.

Kristine previously held management roles in the tourism and airline industries in Australia, New Zealand, and the UK. She is based in Sydney, Australia and is responsible for fostering MIT CISR research relationships with companies in Australia and New Zealand.

  • Agenda
    11:00am - 11:05am

    Welcome and Introduction

    Director
    MIT Corporate Relations

    Graham Rong

    Director
    MIT Corporate Relations

    Dr. Rong is Director of Corporate Relations at MIT. He currently supervises a group of ILP officers who promote and manage the interactions and relationships between the research at MIT and companies worldwide, particularly in greater China and extended Asian countries, to help them stay abreast of the latest developments in technology and business practices.

    Previously, Dr. Rong founded IKA, LLC. He has led corporate development and product innovation, and provided strategic advices to companies in corporate strategy, IT leadership, digital transformation, AI, enterprise content management, and customer relationship. He held senior roles in Harte-Hanks and Vignette Corporation. He held an EU postdoctoral research fellowship in the University of Edinburgh in Scotland where he started global collaborative research.

    Dr. Rong is on the board of multiple organizations, including 128CUTE since 2005 and MIT Sloan Alumni Association of Boston from 2009 to 2012. He chaired MIT Sloan CIO Symposium from 2009-2011. He is a senior expert invited by international organizations.

    Dr. Rong holds a M.B.A. in global and innovation leadership from the MIT Sloan School of Management and Ph.D in numerical computing from University of Guelph in Canada.

    11:05am - 12:00pm

    Building a culture of agility

    Senior Lecturer
    MIT Sloan School of Management

    Donald Sull

    Senior Lecturer
    MIT Sloan School of Management

    Donald Sull is a Senior Lecturer at the MIT Sloan School of Management.

    Sull is a global authority on managing in turbulent markets, and directs a week long course on effectively executing strategy in volatile markets. He has been identified as a leading management thinker by The Economist, the Financial Times, and Fortune which named him among the ten new management gurus to know. The Economist listed his theory of active inertia among the ideas that shaped business management over the past century.

    He has published five books, including The Upside of Turbulence (2009). His book Made in China was named one of the top eight business books of 2005 by the Financial Times and his book Why Good Companies Go Bad was a finalist for the Academy of Management’s Outstanding Management Book Award. Sull has also written over 100 book chapters, case studies, and articles, including several bestselling Harvard Business Review articles.

    As a consultant and management educator, Sull has worked with companies including Mars, Oracle, PIMCO, Royal Bank of Canada, Standard Chartered Bank, Emirates Airline, Baker & McKenzie, Burberry, and Schneider Electric. He speaks regularly at leading management conferences, such as Microsoft’s CEO Summit and the McKinsey Strategy Summit.

    Prior to academia, he worked as a consultant with McKinsey & Company, and a management-investor with the leveraged buyout firm Clayton & Dubilier on the Uniroyal-Goodrich Tire Company deal. He remains active in private equity as an investor and advisor to start-up companies. He lives in London and Cape Cod.

    Sull received his A.B., M.B.A., and doctorate from Harvard University, where he taught entrepreneurship at the Harvard Business School before rejoining the London Business School faculty as a professor of management practice in strategy and entrepreneurship. Sull has won teaching awards at both London Business School and Harvard University.

    12:00pm - 1:00pm

    TBD
    Research Scientist, MIT Centre for Information Systems Research (CISR)
    MIT Sloan School of Management
    Kristine Dery
    Research Scientist, MIT Centre for Information Systems Research (CISR)
    MIT Sloan School of Management

    Kristine’s research in the dynamic between technology and the way that people work has been a focus of her publications and teaching for the last fifteen years. Currently she is investigating the design and management of the workplace to understand how organisations use digital capabilities internally to create more effective ways of working, and the impact of new ways of engaging with talent in the digital era. This work has stemmed from a historical research focus on the relationship between HRM and IT, Mobile Connectivity, Human Resource Information Systems, Gamification, and Remote Working.

    Kristine previously held management roles in the tourism and airline industries in Australia, New Zealand, and the UK. She is based in Sydney, Australia and is responsible for fostering MIT CISR research relationships with companies in Australia and New Zealand.