Past Event

Operational Agility and Workforce Enablement

December 17, 2020
Operational Agility and Workforce Enablement
Webinar

Location

Zoom Webinar

Overview

Join the MIT Industrial Liaison Program (ILP) this fall for our second digital transformation webinar series. In this series, we will continue to explore key digital transformation topics of corporate interest, including digital strategies, operational agility, customer experience, and new technologies.

The digital future is here, and the threat of disruption looms large. The COVID-19 crisis has contributed to this disruption and notably accelerated the transition to a digital future. In our current rapidly expanding digital marketplace, what does digital transformation mean for your company and your business model? How can you stay on top, and even ahead, of these rapid changes? What challenges will your company face, and how can you prepare to successfully tackle what’s ahead? Please join MIT ILP alongside MIT faculty [and startups] to discuss and address these key issues in facing our digital future.

Digital Transformation Webinar Series:

  • Overview

    Join the MIT Industrial Liaison Program (ILP) this fall for our second digital transformation webinar series. In this series, we will continue to explore key digital transformation topics of corporate interest, including digital strategies, operational agility, customer experience, and new technologies.

    The digital future is here, and the threat of disruption looms large. The COVID-19 crisis has contributed to this disruption and notably accelerated the transition to a digital future. In our current rapidly expanding digital marketplace, what does digital transformation mean for your company and your business model? How can you stay on top, and even ahead, of these rapid changes? What challenges will your company face, and how can you prepare to successfully tackle what’s ahead? Please join MIT ILP alongside MIT faculty [and startups] to discuss and address these key issues in facing our digital future.

    Digital Transformation Webinar Series:


Agenda

11:00am - 11:05am

Welcome and Introduction
Program Director, MIT Industrial Liaison Program
Graham Rong
Program Director

Dr. Rong is a Program Director of Corporate Relations at MIT. He currently supervises a group of ILP program directors who promote and manage the interactions and relationships between the research at MIT and companies worldwide to help them stay abreast of the latest developments in technology and business practices.

Previously, Dr. Rong founded IKA, LLC. He has led corporate development and product innovation and provided strategic advice to companies in corporate strategy, IT leadership, digital transformation, AI, enterprise content management, and customer relationships. He held senior roles in Harte-Hanks and Vignette Corporation. He held an EU postdoctoral research fellowship at the University of Edinburgh in Scotland where he started global collaborative research.

Dr. Rong is on the board of multiple organizations, including the MIT Sloan Alumni Association of Boston from 2009 to 2012. He chaired MIT Sloan CIO Symposium from 2009-2011. He is a senior expert invited by international organizations.

Dr. Rong holds an M.B.A. in global and innovation leadership from the MIT Sloan School of Management and a Ph.D in numerical computing from the University of Guelph in Canada.

11:05am - 12:00pm

Building a culture of agility

Professor, Technological Innovation, Entrepreneurship, and Management, MIT Sloan School of Management

Donald Sull

Professor, Technological Innovation, Entrepreneurship, and Management, MIT Sloan School of Management

Dr. Donald Sull is a Professor of the Practice at the MIT Sloan School of Management, where he directs the Measuring Culture and Strategic Agility projects and teaches courses on competitive strategy and strategy execution. Sull was formerly a Professor at Harvard Business School and London Business School and received his bachelor's, master's, and doctorate degrees from Harvard University.

Sull has published six books and over 100 cases and articles, including a dozen best-selling Harvard Business Review articles and MIT Sloan Management Review's most popular strategy article of all time. The Economist named him “a rising star in a new generation of management gurus” and identified his theory of active inertia as an idea that shaped business management over the past century. Fortune listed him among the ten new management gurus

He has advised top teams and boards of more than fifty Fortune Global 500 companies, as well as non-business organizations ranging from the Bill and Melinda Gates Foundation to the Naval Criminal Investigative Service (NCIS) and the Sultan of Oman. Prior to academia, he worked as a strategy consultant with McKinsey & Company and as a management investor with the leveraged buyout firm Clayton, Dubilier & Rice. 

Sull is the co-founder and CEO of CultureX, which leverages proprietary AI to measure and improve corporate culture, and an advisor to several start-ups, including BetterworksTomorrow.io, and eToro.

This session will discuss the benefits of a culture of agility, introduce the cultural values associated with agile companies, and discuss practical tips for developing and reinforcing those values in your organization.

12:00pm - 1:00pm
Research Scientist, MIT Centre for Information Systems Research (CISR)
MIT Sloan School of Management
Kristine Dery
Research Scientist, MIT Centre for Information Systems Research (CISR)
MIT Sloan School of Management

Kristine Dery is a Research Scientist at MIT Sloan School of Management in the Center for Information Systems Research (MIT CISR).

Kristine’s research in the dynamic between technology and the way people work has been a focus of her publications and teaching for the last fifteen years.

Currently, she is investigating how organizations design their employee experience to enable their people to deliver value in the digital world. Her research questions focus on:  (1) how digital capabilities are deployed internally to create more effective ways of working and (2) the impacts of new ways of engaging with talent in the digital era. This work has stemmed from a historical research focus on the relationship between HRM and IT, mobile connectivity, human resource information systems, gamification, and remote working.

Kristine serves as a Senior Editor for MIS Quarterly Executive, and has published in Sloan Management Review and other leading academic and practitioner publications.

Prior to her academic career, Kristine held management roles in the tourism and airline industries in Australia, New Zealand, and the UK.

Kristine is based in Sydney and is responsible for fostering research relationships with companies in AsiaPac and the delivery of workshops for senior executives and nonexecutive Board directors.

At MIT Center for Information Systems Research (CISR) we have been exploring how high performing firms are designing workforces that are future-ready. Employees in these firms solve problems faster, are more agile, and can leverage the opportunities from digital more effectively than their competitors. To pull this off, these companies are focused on two key business dimensions: (1) the digitization of work itself, and (2) the fitness of their people to solve problems in ways that are effective in a digital world. These investments are paying off . Firms with future-ready workforces deliver an average of 19 percentage points higher revenue, and 15 percentage points higher margin. In this session we will delve into the data of over 1300 large organization to explore how these companies are prioritizing their efforts to enable their people to become empowered problem solvers.

  • Agenda
    11:00am - 11:05am

    Welcome and Introduction
    Program Director, MIT Industrial Liaison Program
    Graham Rong
    Program Director

    Dr. Rong is a Program Director of Corporate Relations at MIT. He currently supervises a group of ILP program directors who promote and manage the interactions and relationships between the research at MIT and companies worldwide to help them stay abreast of the latest developments in technology and business practices.

    Previously, Dr. Rong founded IKA, LLC. He has led corporate development and product innovation and provided strategic advice to companies in corporate strategy, IT leadership, digital transformation, AI, enterprise content management, and customer relationships. He held senior roles in Harte-Hanks and Vignette Corporation. He held an EU postdoctoral research fellowship at the University of Edinburgh in Scotland where he started global collaborative research.

    Dr. Rong is on the board of multiple organizations, including the MIT Sloan Alumni Association of Boston from 2009 to 2012. He chaired MIT Sloan CIO Symposium from 2009-2011. He is a senior expert invited by international organizations.

    Dr. Rong holds an M.B.A. in global and innovation leadership from the MIT Sloan School of Management and a Ph.D in numerical computing from the University of Guelph in Canada.

    11:05am - 12:00pm

    Building a culture of agility

    Professor, Technological Innovation, Entrepreneurship, and Management, MIT Sloan School of Management

    Donald Sull

    Professor, Technological Innovation, Entrepreneurship, and Management, MIT Sloan School of Management

    Dr. Donald Sull is a Professor of the Practice at the MIT Sloan School of Management, where he directs the Measuring Culture and Strategic Agility projects and teaches courses on competitive strategy and strategy execution. Sull was formerly a Professor at Harvard Business School and London Business School and received his bachelor's, master's, and doctorate degrees from Harvard University.

    Sull has published six books and over 100 cases and articles, including a dozen best-selling Harvard Business Review articles and MIT Sloan Management Review's most popular strategy article of all time. The Economist named him “a rising star in a new generation of management gurus” and identified his theory of active inertia as an idea that shaped business management over the past century. Fortune listed him among the ten new management gurus

    He has advised top teams and boards of more than fifty Fortune Global 500 companies, as well as non-business organizations ranging from the Bill and Melinda Gates Foundation to the Naval Criminal Investigative Service (NCIS) and the Sultan of Oman. Prior to academia, he worked as a strategy consultant with McKinsey & Company and as a management investor with the leveraged buyout firm Clayton, Dubilier & Rice. 

    Sull is the co-founder and CEO of CultureX, which leverages proprietary AI to measure and improve corporate culture, and an advisor to several start-ups, including BetterworksTomorrow.io, and eToro.

    This session will discuss the benefits of a culture of agility, introduce the cultural values associated with agile companies, and discuss practical tips for developing and reinforcing those values in your organization.

    12:00pm - 1:00pm
    Research Scientist, MIT Centre for Information Systems Research (CISR)
    MIT Sloan School of Management
    Kristine Dery
    Research Scientist, MIT Centre for Information Systems Research (CISR)
    MIT Sloan School of Management

    Kristine Dery is a Research Scientist at MIT Sloan School of Management in the Center for Information Systems Research (MIT CISR).

    Kristine’s research in the dynamic between technology and the way people work has been a focus of her publications and teaching for the last fifteen years.

    Currently, she is investigating how organizations design their employee experience to enable their people to deliver value in the digital world. Her research questions focus on:  (1) how digital capabilities are deployed internally to create more effective ways of working and (2) the impacts of new ways of engaging with talent in the digital era. This work has stemmed from a historical research focus on the relationship between HRM and IT, mobile connectivity, human resource information systems, gamification, and remote working.

    Kristine serves as a Senior Editor for MIS Quarterly Executive, and has published in Sloan Management Review and other leading academic and practitioner publications.

    Prior to her academic career, Kristine held management roles in the tourism and airline industries in Australia, New Zealand, and the UK.

    Kristine is based in Sydney and is responsible for fostering research relationships with companies in AsiaPac and the delivery of workshops for senior executives and nonexecutive Board directors.

    At MIT Center for Information Systems Research (CISR) we have been exploring how high performing firms are designing workforces that are future-ready. Employees in these firms solve problems faster, are more agile, and can leverage the opportunities from digital more effectively than their competitors. To pull this off, these companies are focused on two key business dimensions: (1) the digitization of work itself, and (2) the fitness of their people to solve problems in ways that are effective in a digital world. These investments are paying off . Firms with future-ready workforces deliver an average of 19 percentage points higher revenue, and 15 percentage points higher margin. In this session we will delve into the data of over 1300 large organization to explore how these companies are prioritizing their efforts to enable their people to become empowered problem solvers.