Digital Transformation @MIT

Members Only Roundtable

March 18, 2021
10:00 am - 12:00 pm
Digital Transformation @MIT
Leading Edge

Location

Zoom Webinar

 

 


Overview

The digital future is here, and the threat of disruption looms large. In a rapidly expanding digital marketplace, legacy companies without a clear digital transformation strategy risk being left behind. The COVID-19 crisis has accelerated the transition to a digital future. To succeed, companies must embark on the difficult path of digital transformation…and that doesn’t mean creating another app. But what does digital transformation mean for your company and your business? How can we stay on the top of these rapid changes? What challenges have many high-profile companies faced? How can you prepare to succeed in a changing digital climate?

This ILP member only webinar follows the Digital Transformation webinar on March 16. More information coming soon!

  • Overview

    The digital future is here, and the threat of disruption looms large. In a rapidly expanding digital marketplace, legacy companies without a clear digital transformation strategy risk being left behind. The COVID-19 crisis has accelerated the transition to a digital future. To succeed, companies must embark on the difficult path of digital transformation…and that doesn’t mean creating another app. But what does digital transformation mean for your company and your business? How can we stay on the top of these rapid changes? What challenges have many high-profile companies faced? How can you prepare to succeed in a changing digital climate?

    This ILP member only webinar follows the Digital Transformation webinar on March 16. More information coming soon!


Agenda

10:00am

Roundtable Discussion
Senior Lecturer, Information Technology
Executive Director, Center for Information Systems Research (CISR)
Leslie Ann Owens
Senior Lecturer, Information Technology
Executive Director, Center for Information Systems Research (CISR)

Leslie Owens is a Senior Lecturer in the Information Technology group and is also the Executive Director of the MIT Center for Information Systems Research (CISR).

Research Scientist, Sloan Center for Information Systems Research
Vandermeulen
Nick van der Meulen
Research Scientist, Sloan Center for Information Systems Research

Dr. Nick van der Meulen is a Research Scientist at the MIT Sloan Center for Information Systems Research (MIT CISR). He conducts academic research that targets the challenges of senior level executives at MIT CISR's nearly 100 global sponsor companies, with a specific interest in how companies need to organize themselves differently in the face of continuous technological change. His work on digital workplaces and the employee experience resulted in a range of academic and industry publications, in outlets such as the Journal of Information Technology, MIS Quarterly Executive, and the European Business Review. Currently, he examines how decision rights are changing in the context of digital business transformation.

Nick earned his PhD in Business and Management from the Rotterdam School of Management, Erasmus University. Prior to joining MIT CISR, he was a faculty member at the University of Amsterdam. 

Senior Lecturer, Sloan School of Management
Ben Shields
Senior Lecturer, Sloan School of Management

Ben Shields is a Senior Lecturer in Managerial Communication at the MIT Sloan School of Management. He studies the multibillion-dollar sports industry to identify broadly transferable management lessons in areas such as leadership communication, data-driven decision making, and innovation. 

He is the author or coauthor of three books, Social Media Management: Persuasion in Networked Culture (Oxford University Press, 2016), The Sports Strategist: Developing Leaders for a High Performance Industry (Oxford University Press, 2015), and The Elusive Fan: Reinventing Sports in a Crowded Marketplace (McGraw-Hill, 2006).  

He teaches a number of courses in the graduate programs at MIT Sloan, including Communication for Leaders, Social Media Management, Sloan Fellows Seminar on Leadership, and a new course on sports management and analytics that will be offered in spring 2020.  

Shields also teaches in the MIT Sloan Executive Education program. He is the Faculty Director of two programs: the Formula 1 Extreme Innovation Series and the Global Executive Academy. He also serves as the CoFaculty Director of the LEAD20@MIT program with the Ruderman Family Foundation. In addition, he created and teaches the open enrollment program Analytics Management: Business Lessons from the Sports Data Revolution. Shields also teaches in two other open enrollment programs: Communication and Persuasion in the Digital Age and Maximizing Your Personal Productivity.  

His other sports work at MIT includes co-hosting “Counterpoints,” the sports analytics podcast from the MIT Sloan Management Review, and teaching in the MIT Sports Entrepreneurship Bootcamp program, which is offered through MIT’s Office of Open Learning.  

Prior to MIT, Shields served as the Director of Social Media and Marketing at ESPN. He oversaw social media strategy for the ESPN brand and collaborated across the enterprise to develop and implement company-wide social strategy. He also worked on marketing strategy for several ESPN brands and sub-brands, including the SportsCenter “DaDaDa” campaign and the Emmy Award-winning “It’s Not Crazy, It’s Sports” brand campaign. 

Shields holds a BS and MA in communication studies and a PhD in media, technology, and society, all from Northwestern University. 

P&C Research Lead, Swiss Re Institute
Jerry Gupta
P&C Research Lead

Jerry Gupta is a Senior Vice President at Swiss Re, one of the world's leading providers of reinsurance and insurance. He is an executive with experience leading data science and technology initiatives, and managing both business and technical teams. At Swiss Re, he leads Tech Enabled Data Driven Innovation with a goal of developing new products/solutions and taking them to market. Previously he was the Global Head of Program Management at Amazon.

Prior to that Jerry helped launch the Innovation and Venture groups at Liberty Mutual Insurance. Jerry is a technologist and data scientist, experienced in finding Product-Market fit and developing user experiences that delight customers. He has launched new businesses both as an entrepreneur and within Fortune 100 setting. He has conducted due-diligence on transactions worth over $3B in aggregate value and has raised over $25M in private placements. In addition, he has been on the board of or an advisor to several start-ups in the US, India and Europe.

Jerry has an MBA from MIT Sloan School of Management, and an MS in Data Science from Northwestern University. He also has an MS in Computer Sciences from Bentley University.

Managing Director of Digital, BT
Ash Roots
Managing Director of Digital

Ash is a quirky, creative, visionary and commercial senior leader with over 20 years experience (gulp), helping start-up and established companies take advantage of the Internet through digitally powered people-focused activity.

Transforming organisations and driving value by developing digital products, multichannel customer experiences, culture and capability across a host of digital disciplines.

Love to sail whenever time allows as it’s a great way to learn to lead in the digital age.

Chairman and Managing Director
Institutional Clients Group, Citi
Naveed Sultan
Chairman and Managing Director
Institutional Clients Group

Naveed Sultan is a Managing Director and Chairman of Citi’s Institutional Clients Group (ICG). With over 30 years of institutional banking experience, Mr Sultan is currently responsible for leading the digital policy, strategy and advisory practice across all client segments. This practice advises governments in their development of policies to digitize their economies including their financial systems. It also provides guidance and thought leadership to corporates and financial institutions to transform their businesses and operating models to stay relevant in an increasingly digital world. In this role, he also engages in driving the developing markets strategy for Citi. Institutional Clients Group is made up of a) Markets and Securities Services, b) Banking, Capital Markets and Advisory, c) Private Bank, d) Treasury and Trade Solutions with reported revenues of $44 Billion for 2020. 

Prior to his current appointment in Q4, 2020, Mr Sultan was the Global Head of Treasury and Trade Solutions within Citi’s Institutional Clients Group. This multi-billion dollar business (2019 rev., $10.3bn) is one of the largest global businesses within Citi’s Institutional Clients Group encompassing integrated working capital solutions including: payments, trade and supply chain, export agency finance, liquidity and investment management, wholesale card services, information services, receivables, consulting and digital services. It provides solutions to public sector clients, corporates and financial institutions - a client base that includes over 85% of the Fortune 500 global companies, 700+ public sector clients, ~1,400 banks, ~1,600 asset managers and 600+ insurance companies in over 120 countries. 

Mr Sultan is a member of the Operating Committee of the Institutional Clients Group. He chaired the Global Innovation Council for Treasury and Trade Solutions with direct responsibility for its Innovation Centres in Dublin and Singapore. 

Mr Sultan is currently serving as the member of Imperial Business School Advisory board. He has previously served as the elected chair on the Transaction Banking Global Leaders Group and served on the boards of Citibank Europe plc, Citibank A.S.,Turkey, LCH.Clearnet and Smart London Board; an advisory board to the Mayor of London. He led the development of Digital Money Index, Digital Money Symposium and the Centre of Global Finance and Technology with the Imperial College. Mr Sultan also led the establishment of The Centre for Responsible Leadership at Imperial. He is an advisor to both centres. 

He joined Citi with Saudi American Bank (SAMBA), an affiliate of Citibank, in 1993 where he held several senior positions including Global Transaction Banking Group Head and Senior Country Operations Officer. In 1999, he became the business head for Citi's Transaction Bank for Western Europe, based in London. Before joining Saudi American Bank, Naveed was the Country Corporate Banking Head for Standard Chartered Bank in Pakistan. 

Mr Sultan has wide-ranging experience covering Corporate Finance, Corporate Banking, Transaction Banking, Consumer Banking, Operations & Technology and is a regular speaker and author on such topics. 

Mr Sultan holds an M.S. in Management from M.I.T’s Sloan School of Management as well as an M.B.A. from the Institute of Business Administration, Lahore. 

  • Agenda
    10:00am

    Roundtable Discussion
    Senior Lecturer, Information Technology
    Executive Director, Center for Information Systems Research (CISR)
    Leslie Ann Owens
    Senior Lecturer, Information Technology
    Executive Director, Center for Information Systems Research (CISR)

    Leslie Owens is a Senior Lecturer in the Information Technology group and is also the Executive Director of the MIT Center for Information Systems Research (CISR).

    Research Scientist, Sloan Center for Information Systems Research
    Vandermeulen
    Nick van der Meulen
    Research Scientist, Sloan Center for Information Systems Research

    Dr. Nick van der Meulen is a Research Scientist at the MIT Sloan Center for Information Systems Research (MIT CISR). He conducts academic research that targets the challenges of senior level executives at MIT CISR's nearly 100 global sponsor companies, with a specific interest in how companies need to organize themselves differently in the face of continuous technological change. His work on digital workplaces and the employee experience resulted in a range of academic and industry publications, in outlets such as the Journal of Information Technology, MIS Quarterly Executive, and the European Business Review. Currently, he examines how decision rights are changing in the context of digital business transformation.

    Nick earned his PhD in Business and Management from the Rotterdam School of Management, Erasmus University. Prior to joining MIT CISR, he was a faculty member at the University of Amsterdam. 

    Senior Lecturer, Sloan School of Management
    Ben Shields
    Senior Lecturer, Sloan School of Management

    Ben Shields is a Senior Lecturer in Managerial Communication at the MIT Sloan School of Management. He studies the multibillion-dollar sports industry to identify broadly transferable management lessons in areas such as leadership communication, data-driven decision making, and innovation. 

    He is the author or coauthor of three books, Social Media Management: Persuasion in Networked Culture (Oxford University Press, 2016), The Sports Strategist: Developing Leaders for a High Performance Industry (Oxford University Press, 2015), and The Elusive Fan: Reinventing Sports in a Crowded Marketplace (McGraw-Hill, 2006).  

    He teaches a number of courses in the graduate programs at MIT Sloan, including Communication for Leaders, Social Media Management, Sloan Fellows Seminar on Leadership, and a new course on sports management and analytics that will be offered in spring 2020.  

    Shields also teaches in the MIT Sloan Executive Education program. He is the Faculty Director of two programs: the Formula 1 Extreme Innovation Series and the Global Executive Academy. He also serves as the CoFaculty Director of the LEAD20@MIT program with the Ruderman Family Foundation. In addition, he created and teaches the open enrollment program Analytics Management: Business Lessons from the Sports Data Revolution. Shields also teaches in two other open enrollment programs: Communication and Persuasion in the Digital Age and Maximizing Your Personal Productivity.  

    His other sports work at MIT includes co-hosting “Counterpoints,” the sports analytics podcast from the MIT Sloan Management Review, and teaching in the MIT Sports Entrepreneurship Bootcamp program, which is offered through MIT’s Office of Open Learning.  

    Prior to MIT, Shields served as the Director of Social Media and Marketing at ESPN. He oversaw social media strategy for the ESPN brand and collaborated across the enterprise to develop and implement company-wide social strategy. He also worked on marketing strategy for several ESPN brands and sub-brands, including the SportsCenter “DaDaDa” campaign and the Emmy Award-winning “It’s Not Crazy, It’s Sports” brand campaign. 

    Shields holds a BS and MA in communication studies and a PhD in media, technology, and society, all from Northwestern University. 

    P&C Research Lead, Swiss Re Institute
    Jerry Gupta
    P&C Research Lead

    Jerry Gupta is a Senior Vice President at Swiss Re, one of the world's leading providers of reinsurance and insurance. He is an executive with experience leading data science and technology initiatives, and managing both business and technical teams. At Swiss Re, he leads Tech Enabled Data Driven Innovation with a goal of developing new products/solutions and taking them to market. Previously he was the Global Head of Program Management at Amazon.

    Prior to that Jerry helped launch the Innovation and Venture groups at Liberty Mutual Insurance. Jerry is a technologist and data scientist, experienced in finding Product-Market fit and developing user experiences that delight customers. He has launched new businesses both as an entrepreneur and within Fortune 100 setting. He has conducted due-diligence on transactions worth over $3B in aggregate value and has raised over $25M in private placements. In addition, he has been on the board of or an advisor to several start-ups in the US, India and Europe.

    Jerry has an MBA from MIT Sloan School of Management, and an MS in Data Science from Northwestern University. He also has an MS in Computer Sciences from Bentley University.

    Managing Director of Digital, BT
    Ash Roots
    Managing Director of Digital

    Ash is a quirky, creative, visionary and commercial senior leader with over 20 years experience (gulp), helping start-up and established companies take advantage of the Internet through digitally powered people-focused activity.

    Transforming organisations and driving value by developing digital products, multichannel customer experiences, culture and capability across a host of digital disciplines.

    Love to sail whenever time allows as it’s a great way to learn to lead in the digital age.

    Chairman and Managing Director
    Institutional Clients Group, Citi
    Naveed Sultan
    Chairman and Managing Director
    Institutional Clients Group

    Naveed Sultan is a Managing Director and Chairman of Citi’s Institutional Clients Group (ICG). With over 30 years of institutional banking experience, Mr Sultan is currently responsible for leading the digital policy, strategy and advisory practice across all client segments. This practice advises governments in their development of policies to digitize their economies including their financial systems. It also provides guidance and thought leadership to corporates and financial institutions to transform their businesses and operating models to stay relevant in an increasingly digital world. In this role, he also engages in driving the developing markets strategy for Citi. Institutional Clients Group is made up of a) Markets and Securities Services, b) Banking, Capital Markets and Advisory, c) Private Bank, d) Treasury and Trade Solutions with reported revenues of $44 Billion for 2020. 

    Prior to his current appointment in Q4, 2020, Mr Sultan was the Global Head of Treasury and Trade Solutions within Citi’s Institutional Clients Group. This multi-billion dollar business (2019 rev., $10.3bn) is one of the largest global businesses within Citi’s Institutional Clients Group encompassing integrated working capital solutions including: payments, trade and supply chain, export agency finance, liquidity and investment management, wholesale card services, information services, receivables, consulting and digital services. It provides solutions to public sector clients, corporates and financial institutions - a client base that includes over 85% of the Fortune 500 global companies, 700+ public sector clients, ~1,400 banks, ~1,600 asset managers and 600+ insurance companies in over 120 countries. 

    Mr Sultan is a member of the Operating Committee of the Institutional Clients Group. He chaired the Global Innovation Council for Treasury and Trade Solutions with direct responsibility for its Innovation Centres in Dublin and Singapore. 

    Mr Sultan is currently serving as the member of Imperial Business School Advisory board. He has previously served as the elected chair on the Transaction Banking Global Leaders Group and served on the boards of Citibank Europe plc, Citibank A.S.,Turkey, LCH.Clearnet and Smart London Board; an advisory board to the Mayor of London. He led the development of Digital Money Index, Digital Money Symposium and the Centre of Global Finance and Technology with the Imperial College. Mr Sultan also led the establishment of The Centre for Responsible Leadership at Imperial. He is an advisor to both centres. 

    He joined Citi with Saudi American Bank (SAMBA), an affiliate of Citibank, in 1993 where he held several senior positions including Global Transaction Banking Group Head and Senior Country Operations Officer. In 1999, he became the business head for Citi's Transaction Bank for Western Europe, based in London. Before joining Saudi American Bank, Naveed was the Country Corporate Banking Head for Standard Chartered Bank in Pakistan. 

    Mr Sultan has wide-ranging experience covering Corporate Finance, Corporate Banking, Transaction Banking, Consumer Banking, Operations & Technology and is a regular speaker and author on such topics. 

    Mr Sultan holds an M.S. in Management from M.I.T’s Sloan School of Management as well as an M.B.A. from the Institute of Business Administration, Lahore.