AI Powered Experience Ontologies: serviceMob

Conference Video|Duration: 5:34
January 21, 2025
  • Video details
    Optimize Service, Reduce Costs, and Eliminate Contacts with AI Powered Experience Ontologies
    Mr. Anuj Bhalla
    Founder & CEO, serviceMob
    serviceMob: https://www.servicemob.com/

    ServiceMob is pioneering the next generation of AI-powered experiential analytics specifically designed for service and support. Our platform utilizes cutting-edge AI technologies, including Multivalent Ontological Blocks (MOBs) and Large Ontological Models (LOMs), to unify and analyze customer data across all touchpoints, providing deep algorithmic insights into customer behavior and service inefficiencies. By transforming raw data into actionable intelligence, ServiceMob helps businesses predict and prevent service issues, reduce customer effort, and optimize operational costs. Our AI-driven approach goes beyond traditional metrics like CSAT(customer satisfaction) and efficiency metrics, empowering organizations to proactively shape customer experiences and drive sustainable growth in an increasingly competitive, AI-driven world. ServiceMob is perfectly positioned to meet the evolving needs of businesses in the Asian market, where innovation and efficiency are key to staying ahead in a AI global economy.

  • Video details
    Optimize Service, Reduce Costs, and Eliminate Contacts with AI Powered Experience Ontologies
    Mr. Anuj Bhalla
    Founder & CEO, serviceMob
    serviceMob: https://www.servicemob.com/

    ServiceMob is pioneering the next generation of AI-powered experiential analytics specifically designed for service and support. Our platform utilizes cutting-edge AI technologies, including Multivalent Ontological Blocks (MOBs) and Large Ontological Models (LOMs), to unify and analyze customer data across all touchpoints, providing deep algorithmic insights into customer behavior and service inefficiencies. By transforming raw data into actionable intelligence, ServiceMob helps businesses predict and prevent service issues, reduce customer effort, and optimize operational costs. Our AI-driven approach goes beyond traditional metrics like CSAT(customer satisfaction) and efficiency metrics, empowering organizations to proactively shape customer experiences and drive sustainable growth in an increasingly competitive, AI-driven world. ServiceMob is perfectly positioned to meet the evolving needs of businesses in the Asian market, where innovation and efficiency are key to staying ahead in a AI global economy.