Prof. Erin L Kelly

Professor Kelly’s research has been published in many top sociology, management, and interdisciplinary journals and twice recognized with the Rosabeth Moss Kanter Award. Her new book with Phyllis Moen, Overload: How Good Jobs Went Bad and What to Do About It, was published by Princeton University Press in March 2020.

Kelly investigates the implications of workplace policies and management practices for firms, workers, and families with a joint focus on equity, wellbeing, and organizational performance. Previous research has examined scheduling and work-family supports, family leaves, harassment policies, and diversity initiatives in a variety of organizations and industries. Kelly’s early research contributed to our understanding of which diversity policies and programs seem to change organizations and which are primarily “window dressing.”

As part of the Work, Family, and Health Network, Kelly evaluated innovative approaches to work redesign with group-randomized trials in professional/technical and health care workforces. A current project with MIT Sloan colleagues investigates how schedules and staffing strategies in e-commerce warehouses impact workers’ experiences, productivity, and turnover. Kelly is also interested in workers’ voice on the job, and strategies for engaging workers and learning together in different work contexts. Ongoing projects explore different facets of wellbeing and engagement in low- and moderate-wage jobs, including warehouse work, with the goal of identifying promising practices and designing evaluation projects that advance both scholarly and organizational goals.

Kelly is a sociologist and received her PhD from Princeton University and her BA from Rice University. She previously taught at the University of Minnesota.