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Prof. JoAnne Yates
Sloan Distinguished Professor of Management
Professor of Managerial Communication and Work and Organization Studies
Primary DLC
MIT Sloan School of Management
MIT Room:
E62-335
(617) 253-7157
jyates@mit.edu
http://mitsloan.mit.edu/faculty/directory/joanne-yates
Assistant
Jessica Lipsey
(617) 253-5701
jessi71@mit.edu
Areas of Interest and Expertise
Use of Electronic Media in Organizations
E-Mail
Groupware
Virtual Teams and Organizations
Changing Temporal Patterns in Electronic Communication
History of Communication and Information Technology Use
History of Knowledge Management
Behavioral and Policy Sciences (BPS)
Computers
Electronic Media
Internet Software
Blackberry
Blogs
Information Technology
Technological Innovation
Legacy Information
Mobile Computing
Organizational Change and Communication
Wireless Communication
Working Virtually
Writing and Presentation Skills
Behavioral and Policy Sciences (BPS)
Economic Sociology Program (ESP)
Research Summary
Professor Yates studies both contemporary and historical groups and organizations as users of communication and information technology.
With Wanda Orlikowski from MIT Sloan's Information Technology group and Anne Jackson, a Sloan MBA alum, Yates recently published a Sloan Management Review article that applies a framework developed in the course of our genre research to a practical problem.
Doctoral student Melissa Mazmanian is studying BlackBerry use. Mazmanian, Wanda Orlikowski, and Yates wrote a paper presented at the Academy of Management and published in the AOM Proceedings in 2006. Entitled "Ubiquitous Email: Individual Experiences and Organizational Consequences of Blackberry Use," it is posted here.
Her recent historical book, Structuring the Information Age: Life Insurance and Technology in the Twentieth Century (Johns Hopkins University Press, 2005; paperback release fall 2008) examines how a large user industry (life insurance) adopted and used pre-computer information technology, and how that experience shaped (and was shaped by) their adoption and use of early computers.
(See http://www.press.jhu.edu/books/title_pages/8517.html or on Amazon.com)
Currently Professor Yates is working on a study of voluntary consensus standard setting over the past 100 years, co-authoring with her husband, Craig Murphy. They also have a small book on the ISO published in 2009 and will ultimately write a scholarly monograph on the evolution of standardization.
Recent Work
Projects
April 12, 2012
MIT Sloan School of Management
MIT Sloan Managerial Communication Group
Principal Investigator
JoAnne Yates
Books
Publication date:
March 30, 2021
Books
Craig N. Murphy,
Prof. JoAnne Yates
Engineering Rules: Global Standard Setting since 1880
Related Faculty
Dr. Ben R Shields
Senior Lecturer
David Lagares
Graduate Student
Michael Barrette
Director of Business Development, Sloan Management Review (SMR)