After the first wave of the COVID-19 pandemic, many business are planning to reopen. Industries that were shut down are faced with the problems not only on how to bring their workers back and keep them safe, but also how to reimagine their production, and even their products. Not all workers and businesses can be transformed into working from home, supported by internet and computer technology. There are the health care, manufacturing, logistics and service industry sectors, just to name a few, where workers must leave their homes, commute to a workplace, and conduct physical work, often coming in close contact with others.
Thomas Kochan and Kristine Dery will discuss how we can we recover from the devastation the COVID crisis has had on our workforce and businesses? What actions are needed to make the return to work safe and productive for all concerned? The speakers will draw on research from MIT CISR, the MIT Task Force on Work of the Future and the MITx course on this topic to discuss concrete actions for managing the employee experience as we reconstruct the workplace post-crisis, and for building a more resilient productive, fair, and inclusive economy for the long run.
George Maverick Bunker Professor of Management
Professor of Engineering Systems
Co-Director, Institute for Work and Employment Research (IWER)
MIT Sloan School of Management
Thomas A. Kochan is the George M. Bunker Professor of Work and Employment Relations at MIT's Sloan School of Management, Co-Director of the MIT Institute for Work and Employment Research, and Chair of the MIT Faculty. He received his Ph.D. in Industrial Relations from the University of Wisconsin in 1973 and served on the faculty of the Cornell University School of Industrial and Labor Relations from 1973 to 1980.
In 1988 his book with Harry Katz and Robert McKersie, The Transformation of American Industrial Relations, won the George Terry Award given to the best book in management by the Academy of Management. His two most recent books, both published in 2008 are Up in the Air: How Airlines can Improve Performance by Engaging their Employees and Healing Together: The Kaiser Permanente Labor Management Partnership.
Kochan is a Past President of both the International Industrial Relations Association and the Industrial Relations Research Association. Among his awards include Doctor Honoris Cause from the University de San Martin de Porres de Lima, the Heneman Career Achievement Award from the Human Resources Division of the Academy of Management, and the Cushing-Gavin Award from the Labor Guild of the Archdiocese of Boston. He is a member of the National Academy of Arbitrators, the National Academy of Human Resources, and a Fellow of the Labor and Employment Relations Association. In 2010 he was awarded the annual Scholar-Practitioner Award by the Academy of Management.
How can we recover from the devastation the COVID crisis has had on our workforce and businesses? What actions are needed to make the return to work safe and productive for all concerned? In this webinar I will draw on research from our MIT Task Force on Work of the Future and our MITx course on these topics to discuss concrete actions for managing the return to work and for building a more resilient productive, fair, and inclusive economy for the long run.
Kristine’s research in the dynamic between technology and the way that people work has been a focus of her publications and teaching for the last fifteen years. Currently she is investigating the design and management of the workplace to understand how organisations use digital capabilities internally to create more effective ways of working, and the impact of new ways of engaging with talent in the digital era. This work has stemmed from a historical research focus on the relationship between HRM and IT, Mobile Connectivity, Human Resource Information Systems, Gamification, and Remote Working.
Kristine previously held management roles in the tourism and airline industries in Australia, New Zealand, and the UK. She is based in Sydney, Australia and is responsible for fostering MIT CISR research relationships with companies in Australia and New Zealand.