The MIT community relies on our enterprise systems for a range of activities — everything from hiring and evaluating employees to managing research grants and facilities projects to maintaining student information. Our vision in updating our systems is 1) to create easy-to-use and well-integrated systems, streamlined processes, and comprehensible and accessible data for reporting and analysis; 2) to simplify our business processes to improve efficiency and effectiveness; 3) to modernize our enterprise systems and data architecture to take advantage of more innovative technology and functionality; and 4) to make our data accessible and actionable by implementing more robust data governance through clear ownership and accountability.
This talk shares both our plan and some best practices from recent efforts at transforming a complex collection of digital and non-digital assets into a more cohesive landscape, including a) addressing systems, processes, and data wholistically; b) developing a thoughtful and actionable multi-year roadmap of digital transformation projects; and c) engaging and assisting our entire community every step of the way.