2020 Innovations in Management Nelson Repenning

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  The COVID-19 pandemic has catalyzed two major changes in how most of us work:  most meetings and other collaborations happen virtually; and, even the most stable of organizations is being asked to change rapidly.  Crises often reveal the best and worst of how organizations function and thus offer an opportunity to learn and improve.  COVID-19 is no exception.  In this session I will talk about how the combination of remote work and the need for rapid adaptation can create a pathological way of working that impedes the ability of an organization to change just when it needs that ability most.  Following that, I will offer an alternative approach to organizing decision making processes that we have found to be useful in any situation that require rapid and ongoing change, crisis or otherwise.

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