12.15.20-Retail-Sarah-Day-Kalloch

Conference Video|Duration: 27:53
December 15, 2020
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    COVID has illuminated that frontline workers are essential. The business case for good jobs is more apparent than ever. Investing in frontline workers, and leveraging that investment with smart operational choices and job design, can drive productivity, improve customer service, and show respect for workers’ time, knowledge and judgement.
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  • Video details
    COVID has illuminated that frontline workers are essential. The business case for good jobs is more apparent than ever. Investing in frontline workers, and leveraging that investment with smart operational choices and job design, can drive productivity, improve customer service, and show respect for workers’ time, knowledge and judgement.
Locked Interactive transcript

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