It is extremely important for companies and organizations responding to and eventually moving beyond the pandemic to understand what worked, what did not work, and what lessons can be learned from the Work-From-Home / Work From Anywhere (WFH/WFA) experience. WFH/WFA is here to stay; employees and employers support the concept as a viable in- and post-pandemic work solution. Business leaders must successfully adapt this concept. This article provides such guidance.
Authors Sandra Galletti and Steve Goldman surveyed over 150 varied companies/organizations worldwide. They received detailed and thoughtful replies. The results in this presentation are based upon their analyses, reporting majority or key trends. For example, the category “What did not work well” had over three hundred individual answers. However, the results analysis kept returning to the same seven issues. After a while, more surveys did not turn up any new trends – they just confirmed the ones already found.
The WFH/WFA experience has been implemented prior to the COVID-19 pandemic of course, but not to such a large degree. This presentation identifies and discusses key elements - successful and unsuccessful - involved in WFH/WFA on many fronts. It provides lessons learned for implementation by forward-thinking organizations.