Phoenix Tailings Gradiant
With the advent of the COVID-19 pandemic, frontline workers in all areas of retail, from consumer goods to restaurants to hotels, have been especially hard hit. How should we rethink jobs in retail to address the real and human concerns of workers, while at the same time creating better outcomes for employers? How can better job design create good jobs with higher productivity? How do we address the nearly “voiceless” work relationship retail workers have with their employers? How can a better workforce education system create better quality jobs? Join us, as MIT’s leading experts in retail explore the critical issues and possible new workforce scenarios of The New Retail.