The courage to be candid


When you think of workplace courage, your mind might go straight to whistleblowing — calling out unethical behavior, often in the senior ranks of an organization. That’s the example we see again and again in news stories: people who have risked their jobs, entire careers, or even family relationships to report doctored research, for instance, or delays in recalling potentially deadly defective products.

But whistleblowing is only the most obvious example. Other behaviors that organizational leaders tend to see as “just doing your job” take guts as well. Challenging bosses about strategic moves or operating policies, speaking honestly to peers or subordinates who aren’t pulling their weight, making and owning bold decisions — these, too, are acts of workplace courage.

In a study of employees of all types from hundreds of organizations over the past decade, we identified 35 behaviors that employees often view as quite courageous. As it turns out, many of them are also behaviors that lead, directly or indirectly, to personal, team, and organizational learning. That is, they are behaviors that promote growth; individuals and groups that engage in them become stronger, more capable, and more productive.

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