Business headlines suggest that employees are speaking up more than ever. Activist employees are calling out their companies over where and with whom they do business, burned-out employees are asking for more and more unique work-life accommodations, and concerned employees are raising questions about hiring practices and promotion decisions in light of institutional biases. Often, these instances of speaking up — called employee voice behaviors —result in an embarrassingly public airing of organizational issues.
Yet our research reveals that the headlines are not an accurate reflection of the current state of employee voice. We asked 6,000 employees of a Microsoft business unit to tell us how often they spoke up to their managers. In addition, we asked how many of 15 topics they spoke up about, such as their immediate job assignments, the culture of their teams, how employees are treated across the organization, the strategy of the company, and the work-life balance alternatives available to them. We found that relatively few employees consistently share their thoughts and opinions about a multitude of work issues with their managers: Just 13.6% of the surveyed employees said that they speak up on more than 10 of the topics. Slightly more are silent: In fact, 17.5% said they do not speak up at all. The largest group of employees — 47.1% — said they speak up on five or fewer topics, typically on issues related to their jobs.