Principal Investigator P Zegras
How does the availability of real-time, locationally and temporally specific information change the ways users behave in the system and the system responds to users? Will public transportation users be happier? Will transport operators change the way they deliver services? Can new needs be communicated effectively to planners and decision-makers? This research examines these questions, including through attempts to measure users’ responses to real-time public transportation information delivered to personal devices (e.g., smartphone apps) in Boston, New York City, and Singapore, and deployment of technologies to improve public transportation conditions in cities of the Global South, including Dhaka and Buenos Aires.