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The Delta Model: Reinventing Your Business Strategy

Publication date: April 28, 2010
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  • Presents a fundamentally new approach to corporate strategy, focused on the customer, not competitors
  • Combines a conceptual framework with practical tools
  • Illustrated through dozens of international examples across a wide spectrum of industries
  • Applies to small and medium-sized businesses and non-profits, as well as traditional large businesses

About the authors

Arnoldo C. Hax is the Alfred P. Sloan Professor of Management Emeritus at the MIT Sloan School of Management