The AI Advantage,How to Put the Artificial Intelligence Revolution to Work,Cutting through the hype, a practical guide to using artificial intelligence for business benefits and competitive advantage.In The AI Advantage, Thomas Davenport offers a guide to using artificial intelligence in business. He describes what technologies are available and how companies can use them for business benefits and competitive advantage. He cuts through the hype of the AI craze—remember when it seemed plausible that IBM's Watson could cure cancer?—to explain how businesses can put artificial intelligence to work now, in the real world. His key recommendation: don't go for the “moonshot” (curing cancer, or synthesizing all investment knowledge); look for the “low-hanging fruit” to make your company more efficient.Davenport explains that the business value AI offers is solid rather than sexy or splashy. AI will improve products and processes and make decisions better informed—important but largely invisible tasks. AI technologies won't replace human workers but augment their capabilities, with smart machines to work alongside smart people. AI can automate structured and repetitive work; provide extensive analysis of data through machine learning (“analytics on steroids”), and engage with customers and employees via chatbots and intelligent agents. Companies should experiment with these technologies and develop their own expertise.About the Author:Thomas Davenport is a Visiting Scholar at the MIT Initiative on the Digital Economy. Davenport is currently the President’s Distinguished Professor in Information Technology and Management at Babson College, Director of Research at the International Institute for Analytics, and a Senior Advisor to Deloitte Analytics.,,https://mitpress.mit.edu/books/ai-advantage,Order Book,Thomas H. Davenport,,MIT Press