It’s not difficult to see how digital technology and innovation have rapidly transformed our world over the last three decades. If the industrial revolution was built by the factory system, the changes we see today are organized around digital platforms.
Indeed, the most valuable companies in the world — Microsoft, Apple, Amazon, and Google — have harnessed platform power to achieve rapid growth and market dominance as their products and services permeate our daily life. And just as these platforms have grown in size and scale, the opportunity for abusing their power has also become very real.
How should regulators and competitors respond? What are the emerging platform battlegrounds that will shape our future? In a time when platforms have become double-edged swords — capable of being used in both positive and negative ways — how do entrepreneurs and managers pursue growth responsibly?