Thanks to digital technology, business is evolving into an office-less enterprise that’s more mobile and fluid than the “desk jobs” of decades past — which presents a challenge to the companies that supply businesses with the nuts- and-bolts of their physical infrastructure. One company, Steelcase, has risen to this challenge by changing how they conceptualize the physical environs of the workplace. In an interview with MIT Sloan Management Review guest editor Gerald C. (Jerry) Kane, Steelcase vice president Sara Armbruster explains, “For us, we’re always asking questions about how work is changing and what that means — and what we can bring to the physical environment to support those changes and the people who are doing that work.”
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