Valuing versatility

It’s often said that we live in an age of increased specialization: physicians who treat just one ailment, scholars who study just one period, network administrators who know just one operating system.

But in a series of recent papers, researchers at MIT’s Laboratory for Information and Decision Systems (LIDS) have shown that, in a number of different contexts, a little versatility can go a long way. Their theoretical analyses could have implications for operations management, cloud computing—and possibly even health-care delivery and manufacturing.