Vice Chairman and Executive Vice President of Technology & Overseas Related Affairs
East Japan Railway Company
As the backbone of many public transit systems, railway infrastructure creates opportunities to foster social engagement and spur regional economic growth. In addition to operating trains, JR East also manages station space utilization and administers a micropayment business. Diversifying into these ventures in the face of rapidly changing markets has been accomplished through innovations in management and technology. Ongoing demographic and globalization trends demand continued sustainable innovation in transportation in order to grow the company, improve customer satisfaction, and increase social impact.