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2017 MIT Innovations in Management Conference

Sept. 27-28, 2017
 
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617-939-4396

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John Carrier
Senior Lecturer
MIT Sloan School of Management
John Carrier is a Senior Lecturer in the System Dynamics Group at the MIT Sloan School of Management. His expertise is in shaping the dynamics of operating environments in order to simultaneously improve productivity, quality, safety, and morale. He has helped companies save hundreds of millions of dollars by helping them find and eradicate the hidden factories lurking inside every system. His current focus is to help prepare companies to compete in the new IIoT environment.

He has educated over five hundred top-level leaders in the MIT Sloan Executive Education program in Oil & Gas, petrochemicals, mining, and healthcare. When not teaching, he spends most of his time in the operating environment, working directly with the front line to deliver measureable results in less than sixty days.

Dr. Carrier holds a B.S. in chemical engineering from the University of Michigan, a Ph.D. in control systems from MIT, and an M.B.A. from the Harvard Business School.
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Expertise Link
617-253-7659

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Vivek Farias
Robert N Noyce Career Development Associate Professor of Operations Management
MIT Sloan School of Management
Vivek is interested in the development of new methodologies for large scale dynamic optimization and applications in revenue management, finance, marketing and healthcare. He received his Ph.D. in Electrical Engineering from Stanford University in 2007 and has been at MIT since, where he is the Robert N. Noyce Professor of Management. Vivek is a recipient of an IEEE Region 6 Undergraduate Student Paper Prize (2002), an INFORMS MSOM Student Paper Prize (2006), an MIT Solomon Buchsbaum Award (2008), an INFORMS JFIG paper prize twice (2009, 2011), the NSF CAREER award (2011), MIT Sloan’s Outstanding Teacher award (2013), and the INFORMS Simulation Society Best Publication Award (2014). Outside of academia, he contributed to the design of the algorithmic trading strategies of GMO's (a USD 100B + money manager) first high frequency venture and in 2014 co-founded a retail technology company.
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Expertise Link
617-253-7256

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Roberto Fernandez
William F Pounds Professor of Management
Professor of Organization Studies
Co-Director, Economic Sociology Ph.D Program
MIT Sloan School of Management
Roberto M. Fernandez is the William F. Pounds Professor in Management and a Professor of Organization Studies at the MIT Sloan School of Management.

Fernandez currently serves as the co-director of the Economic Sociology PhD Program and served as the head of the Behavioral and Policy Sciences area from 2008-2010. His research focuses on the areas of organizations, social networks, and race and gender stratification. Fernandez has extensive experience doing field research in organizations, including an exhaustive five-year case study of a plant retooling and relocation. His current research focuses on the organizational processes surrounding the hiring of new talent using data collected in 14 organizations. He is the author of more than 50 articles and research papers published in top academic journals in his field.

Fernandez holds a B.A. in sociology from Harvard University and an M.A. and a Ph.D. in sociology from the University of Chicago.

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617-324-4951

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Hal Gregersen
Executive Director, MIT Leadership Center
Senior Lecturer
MIT Sloan School of Management
Hal Gregersen is Executive Director of the MIT Leadership Center and a Senior Lecturer in Leadership and Innovation at the MIT Sloan School of Management where he pursues his vocation of executive teaching, coaching, and research by exploring how leaders in business, government, and society discover provocative new ideas, develop the human and organizational capacity to realize those ideas, and ultimately deliver positive, powerful results.

He is a Senior Fellow at Innosight and a former advisory board member at Pharmascience, a privately held pharmaceutical company based in Montreal, Canada. Before joining MIT, he taught at INSEAD, London Business School, Tuck School of Business at Dartmouth College, Brigham Young University, and in Finland as a Fulbright Fellow.

Gregersen's most recent book, The Innovator’s DNA: Mastering the Five Skills of Disruptive Innovators, flows from a path-breaking international research project (with Jeff Dyer & Clayton Christensen). They explored where disruptive innovations come from by interviewing founder entrepreneurs and CEOs at 100+ of the most innovative companies in the world and by assessing how 8,000+ leaders leverage five key innovation skills to create valuable new products, services, processes, and businesses.

To grasp how leaders find and ask the right questions – ones that disrupt the world – Gregersen is now studying 100+ renowned business and government leaders. This question-centric project, conducted in collaboration with Clayton Christensen, is surfacing insights into how leaders build better questions to unlock game-changing solutions. Gregersen is also founder of The 4-24 Project, an initiative dedicated to rekindling the provocative power of asking the right questions in adults so they can pass this crucial creativity skill onto the next generation.

Gregersen has co-authored ten books and published over 50 articles, book chapters, and cases on leading innovation and change. His research has been highlighted in global media such as BBC, CNN, The Economist, Fast Company, Financial Times, Forbes, Fortune, Inc., The New York Times, and The Wall Street Journal. He has received several awards for his cutting edge work, including: 2013 Thinkers50 Innovation Award Nominee, 2012 Chartered Management – British Library Book of the Year Award for Innovation and Entrepreneurship, and the 2009 McKinsey Award runner-up for the best article in Harvard Business Review.

Putting his research to practice, Gregersen regularly delivers high impact keynote speeches and executive workshops with companies like Accenture, Adidas, AT&T, Christie’s, Coca-Cola, Daimler, Danone, Genentech, IBM, Intel, Johnson & Johnson, LG, Lilly, McAfee, Marriott, MasterCard, Sanofi Aventis, SAP, Vivendi, WalMart, World Economic Forum, & Yahoo! He also works with governments, not-for-profit and NGO organizations to generate greater innovation capabilities in the next generation of leaders.

Gregersen has lived and worked outside the United States for over a decade -- in England, Finland, France, and the UAE. He and his wife now reside in Boston where he pursues his lifelong avocation, photography, and she her lifelong love, painting.
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Expertise Link
617-253-0439

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Karl F. Koster
Executive Director
MIT Corporate Relations
Welcome and Introduction
Day 1, 9:00 - 9:15
Karl F. Koster is the Executive Director of the MIT Corporate Relations. The MIT Corporate Relations includes the MIT Industrial Liaison Program, which celebrated 69 years of service to the Institute and its corporate partners in 2017, and MIT Startup Exchange.

In that capacity, Mr. Koster and his staff work with the leadership of MIT and senior corporate executives to design and implement strategies for fostering corporate partnerships with the Institute. Mr. Koster and his team have also worked to identify and design a number of major international programs for MIT, which have been characterized by the establishment of strong, programmatic linkages among universities, industry, and governments. Most recently these efforts have been extended to engage the surrounding innovation eco-system, including its vibrant startup and small company community, into MIT's global corporate and university networks.

Mr. Koster also serves as the Chairman of the University-Industry Demonstration Partnership (UIDP), an organization that seeks to enhance the value of collaborative partnerships between universities and corporations.

Mr. Koster graduated from Brown University with a B.A. in geology and economics in 1974, and received a M.S. from the MIT Sloan School of Management in 1980. At the Sloan School he concentrated in international business management and the management of technological innovation. Prior to returning to MIT, Mr. Koster worked as a management consultant in Europe, Latin America, and the United States on projects for private and public sector organizations.
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Expertise Link
617-715-4155

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Andrew McAfee
Principal Research Scientist
MIT Sloan School of Management
Andrew McAfee studies the ways that information technology (IT) affects businesses and business as a whole. His research investigates how IT changes the way companies perform, organize themselves, and compete. At a higher level, his work also investigates how computerization affects competition, society, the economy, and the workforce.

He and Erik Brynjolfsson are co-authors of the ebook Race Against the Machine: How the Digital Revolution is Accelerating Innovation, Driving Productivity, and Irreversibly Transforming Employment and the Economy. The book brings together a range of data, examples, and research to show that the average US worker is being left behind by advances in technology.

He coined the phrase “Enterprise 2.0” in a spring 2006 Sloan Management Review article to describe the use of Web 2.0 tools and approaches by businesses. He also began blogging at that time, both about Enterprise 2.0 and about his other research. McAfee’s blog is widely read, becoming at times one of the 10,000 most popular in the world (according to Technorati). He also maintains a Facebook profile and Twitter account.


In addition to the blog that is part of this site, McAfee also writes a blog as part of harvardbusiness.org’s “HBR Voices.” His posts are also regularly reprinted at forbes.com.

McAfee’s book on Enterprise 2.0 was published in November 2009 by Harvard Business School Press.

In the July / August 2008 issue of Harvard Business Review McAfee and Erik Brynjolfsson published “Investing in the IT that Makes a Competitive Difference,” a summary of their research investigating IT’s links to changes in competition. This work was the first to reveal that competition began to heat up in the US in the mid 1990s – to become faster paced, more turbulent, and more winner-take-all – and that this acceleration was greater in industries that spent more on IT. This research continues, and continues to highlight that technology appears to be significantly reshaping the landscape of competition.

McAfee is the author or co-author of more than 100 articles, case studies and other materials for students and teachers of technology. This work has convinced him that modern information technology is the most powerful tool available to business leaders, yet also the most misunderstood and under-appreciated resource at their disposal.

He has written columns for the Washington Post, the Financial Times, and Canadian Manager, and been a guest on the Charlie Rose show.

In 2008 McAfee was named by the editors of the technical publishing house Ziff-Davis number 38 in their list of the “100 Most Influential People in IT.” He was also named by Baseline magazine to a separate, unranked list of the 50 most influential people in business IT that year. In 2009 he was the only non-executive in the Everything Channel’s group of the 100 most influential executives in the technology industry.

He speaks frequently to both academic and industry audiences, and has taught in executive education programs around the world.

McAfee is currently a principal research scientist at the Center for Digital Business in the MIT Sloan School of Management. He was previously a professor at Harvard Business School and a fellow at Harvard’s Berkman Center for Internet and Society.

He received his Doctorate from Harvard Business School, and completed two Master of Science and two Bachelor of Science degrees at MIT.

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617-258-6889

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Nelson Repenning
School of Management Distinguished Associate Professor of System Dynamics and Organization Studies
Director, MIT Executive MBA
MIT Sloan School of Management
Nelson P. Repenning is the School of Management Distinguished Professor of System Dynamics and Organization Studies at the MIT Sloan School of Management.

Repenning currently serves as the faculty director for the MIT Executive MBA program. His work focuses on understanding the factors that contribute to the successful implementation, execution, and improvement of business processes.

Repenning has received several awards for his work, including best paper recognition from both the California Management Review and the Journal of Product Innovation Management. In 2003 he received the International System Dynamics Society’s Jay Wright Forrester award, which recognizes the best work in the field in the previous five years. In 2011 he received the Jamieson Prize for Excellence in Teaching. His current interests include safety in high hazard production environments and the connection between efficient internal operations and effective strategic positions.

Repenning holds a B.A. in economics from Colorado College and a Ph.D. in operations management and system dynamics from MIT.
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617-253-7945

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Benjamin Roin
Assistant Professor of Technological Innovation, Entrepreneurship and Strategic Management
Associate Member, Broad Institute
MIT Sloan School of Management
Benjamin Roin is an Assistant Professor of Technological Innovation, Entrepreneurship, and Strategic Management at the MIT Sloan School of Management. He is also an Associate Member of the Broad Institute.

Ben’s work focuses on entrepreneurship, intellectual property, and innovation policy. His primary areas of research are patent law, biopharmaceutical innovation, and government regulation of the pharmaceutical industry. He has written about the market-exclusivity protections available for old and repurposed drugs, the implications of the finite patent term and limited patent-term extensions for drug-development strategy, public and private insurer reimbursement policies, and Hatch-Waxman litigation. In 2013, he received the Kauffman/iHEA Award for Health Care Entrepreneurship and Innovation Research (along with Eric Budish and Heidi Williams). In addition to his academic research, he currently works with the Institute of Medicine, National Health Council, and the Multi-Regional Clinical Trial Center on issues related to patent law, FDA law, clinical-trial regulations, and pharmaceutical innovation policy.

Prior to joining the MIT Sloan faculty in 2014, Ben was the Hieken Assistant Professor of Patent Law at Harvard Law School, where he taught courses on patent law, trade secrecy, university technology transfer, and torts. Before joining the Harvard Law School Faculty in 2008, he was an Academic Fellow at the Petrie-Flom Center at Harvard Law School and clerked for Judge Michael McConnell on the U.S. Court of Appeals for the Tenth Circuit. He received his BA from Amherst College in 2000 and his JD from Harvard Law School in 2005.

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Expertise Link
617-253-9461

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Jeanne W. Ross
Principal Research Scientist
Director, Center for Information Systems Research
MIT Center for Information Systems Research
Jeanne W. Ross directs and conducts academic research that targets the challenges of senior level executives at CISR's (Center for Information Systems Research) more than eighty global sponsor companies. She studies how firms develop competitive advantage through the implementation and reuse of digitized platforms. Her work has appeared in major practitioner and academic journals, including MIT Sloan Management Review, Harvard Business Review, The Wall Street Journal, MISQ Executive, MIS Quarterly, the Journal of Management Information Systems, IBM Systems Journal, and CIO Magazine.

She is co-author of three books: IT Savvy: What Top Executives Must Know to Go from Pain to Gain (2009), Enterprise Architecture as Strategy: Creating a Foundation for Business Execution (2006) through Harvard Business School Press, and IT Governance: How Top Performers Manage IT Decision Rights for Superior Results (2004). She has served on the faculty of customized courses for a number of major corporations, including PepsiCo, McKinsey, General Electric, TRW, Pfizer, News Corporation, Commonwealth Bank of Australia, IBM, and Credit Suisse. She regularly appears as a speaker at major conferences for IT executives.

Dr. Ross earned a B.A. at the University of Illinois, an M.B.A. from The Wharton School at the University of Pennsylvania, and a Ph.D. in Management Information Systems from the University of Wisconsin–Milwaukee. She is a founding senior editor and former editor in chief of MIS Quarterly Executive.
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David Schmittlein
John C. Head III Dean
MIT Sloan School of Management
Welcome and Introduction
Day 1, 9:00 - 9:15
David Schmittlein joined the MIT Sloan School of Management as John C Head III Dean in October, 2007. His focus, since arriving on campus, has been to broaden MIT Sloan's global visibility, work with the faculty to create new high-quality management education programs, develop enhanced educational opportunities for current students, and to develop and disseminate business knowledge that has impact and will stand the test of time. He has also reached out to the many members of MIT's alumni community to gain their valuable insights on MIT Sloan and management education.

Prior to his appointment at MIT Sloan, Dean Schmittlein served on the faculty at The Wharton School of the University of Pennsylvania from 1980 until 2007. While at Wharton, he was the Ira A. Lipman Professor and Professor of Marketing. He also served as Interim Dean during July 2007 and as Deputy Dean from 2000-2007. In addition, he was chair of the editorial board for Wharton School Publishing. Dean Schmittlein received a Ph.D. and M.Phil. in Business from Columbia University and B.A. in Mathematics (magna cum laude) from Brown University. His research assesses marketing processes and develops methods for improving marketing decisions. He is widely regarded for his work estimating the impact of a firm's marketing actions, designing market and survey research, and creating effective communication strategies.

Dr. Schmittlein has served as a consultant on these issues for numerous firms, e.g. American Express, American Home Products, AT&T, Bausch & Lomb, Boston Scientific, Ford Motor Company, Gianni Versace S.p.A., Hewlett-Packard, Johnson & Johnson, Lockheed Martin, Pfizer, Revlon, Siebe PLC, The Oakland Raiders, The Quaker Oats Co., and Time Warner. He has over forty publications, most in leading journals in Marketing, Management, Economics and Statistics. He has been an area editor for Marketing Science and a member of the editorial board for the Journal of Interactive Marketing, Journal of Marketing Research, Marketing Letters and Marketing Science.

Dr. Schmittlein serves on the International Advisory Board for Groupe HEC; the Governing Board of the Indian School of Business; the International Advisory Board of Lingnan (University) College of Sun Yat-sen University; the Advisory Board for the School of Economics and Management of Tsinghua University; the International Advisory Board for the School of Management, Fudan University; and the Board of Trustees of The Conference Board. He has served on the World Economic Forum’s Global Agenda Council for Marketing and Branding. He has been a visiting professor in the Faculty of Economics at Tokyo University, and a Distinguished Scholar in Residence at Washington University's John M. Olin School of Business. He has received awards for his research, his editorial work, and his teaching. His observations and research have been cited often in the popular press, including Advertising Age, Business 2.0, Business Week, China.com, Computerworld, Fortune, NPR's Marketplace, People's Daily Online, Reuters, The ABC Evening News with Peter Jennings, The Economist, The Financial Times, The Los Angeles Times, The Philadelphia Inquirer, The New York Times, The Wall Street Journal, U.S. News & World Report and USA Today. For more than 30 years, Dr. Schmittlein has done extensive consulting work for corporate clients in a wide variety of industries, including consumer products, computer software, pharmaceuticals, entertainment, manufacturing, and management consulting. For a full list of Dr. Schmittlein's consulting work, visit his corporate consulting engagements page.

Dr. Schmittlein is a member of the American Statistical Association and the Institute for Operations Research and Management Sciences (INFORMS).
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617-253-3681

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Donald Sull
Senior Lecturer
MIT Sloan School of Management
Donald Sull is a Senior Lecturer at the MIT Sloan School of Management.

Sull is a global authority on managing in turbulent markets, and directs a week long course on effectively executing strategy in volatile markets. He has been identified as a leading management thinker by The Economist, the Financial Times, and Fortune which named him among the ten new management gurus to know. The Economist listed his theory of active inertia among the ideas that shaped business management over the past century.

He has published five books, including The Upside of Turbulence (2009). His book Made in China was named one of the top eight business books of 2005 by the Financial Times and his book Why Good Companies Go Bad was a finalist for the Academy of Management’s Outstanding Management Book Award. Sull has also written over 100 book chapters, case studies, and articles, including several bestselling Harvard Business Review articles.

As a consultant and management educator, Sull has worked with companies including Mars, Oracle, PIMCO, Royal Bank of Canada, Standard Chartered Bank, Emirates Airline, Baker & McKenzie, Burberry, and Schneider Electric. He speaks regularly at leading management conferences, such as Microsoft’s CEO Summit and the McKinsey Strategy Summit.

Prior to academia, he worked as a consultant with McKinsey & Company, and a management-investor with the leveraged buyout firm Clayton & Dubilier on the Uniroyal-Goodrich Tire Company deal. He remains active in private equity as an investor and advisor to start-up companies. He lives in London and Cape Cod.

Sull received his A.B., M.B.A., and doctorate from Harvard University, where he taught entrepreneurship at the Harvard Business School before rejoining the London Business School faculty as a professor of management practice in strategy and entrepreneurship. Sull has won teaching awards at both London Business School and Harvard University.
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617-715-4838

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Zeynep Ton
Adjunct Associate Professor of Operations Management
MIT Sloan School of Management
Zeynep Ton is an Adjunct Associate Professor of Operations Management at the MIT Sloan School of Management.

Ton is currently examining how organizations can design and manage their operations in a way that satisfies employees, customers, and investors simultaneously. Her earlier research focused on the critical role of store operations in retail supply chains. Ton identified operational problems at stores that reduce retail supply chain performance as well as store profits and traced these problems to the design of store processes and the management of store labor.

Her work has been published in a variety of journals, including Organization Science, Production and Operations Management, and the Harvard Business Review. In addition, she has written numerous cases that explore different approaches to managing retail stores and labor. Prior to MIT Sloan, Ton spent seven years as an assistant professor in the Technology and Operations Management area at Harvard Business School, where she was awarded the HBS Faculty Teaching Award for teaching excellence.

Ton holds a DBA from Harvard Business School and a BS in Industrial and Manufacturing Engineering from Pennsylvania State University.
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Expertise Link
617-324-8462

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Matthias Winkenbach
Research Associate
Director, MIT Megacity Logistics Lab
Center for Transportation and Logistics
Matthias Winkenbach is the Director of the MIT Megacity Logistics Lab and a Research Associate at the MIT Center for Transportation & Logistics. His current research focuses on multi-tier distribution network design in the context of urban logistics and last-mile delivery, urban freight policy and infrastructure design, as well as data analytics and visualization in an urban logistics context. Dr. Winkenbach received his Ph.D. in Logistics and his Masters in Business with specializations in Finance and Economics at WHU – Otto Beisheim School of Management in Germany. He also studied at NYU Stern School of Business in New York as well as at the École des Hautes Études Commerciales (HEC) in Montréal, Canada. His doctoral studies focused on the optimal design of multi-tier urban delivery networks with mixed fleets. His work was closely linked to a research project with the French national postal operator La Poste.

During and after his doctoral studies, he spent several months at the MIT Center for Transportation & Logistics as a Visiting Scholar. Dr. Winkenbach’s previous professional work includes working with Volkswagen in South Africa on local sourcing and cost optimization, with Deutsche Telekom in Germany on co-investment models for network infrastructure expansions, with McKinsey & Company in the United States, and in Germany on organizational redesign in the automotive industry and on innovative delivery models in the postal and express logistics sector, as well as various other projects in the mining, shipbuilding, consulting and logistics industries.

Dr. Winkenbach won the Science Award for Supply Chain Management of the German Logistics Association (BVL) in 2014, was amongst the finalists for the 2015 Daniel H. Wagner Prize for Excellence in Operations Research Practice, and recently published academic papers in Transportation Science, and Interfaces, as well as some practitioner oriented pieces in the Wall Street Journal and the Sloan Management Review.
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Expertise Link
617-452-5401

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Barbara Wixom
Principal Research Scientist
MIT Center for Information Systems Research
Barbara Wixom joined MIT Sloan in June 2013 to serve as a Principal Research Scientist for MIT Sloan’s Center for Information Systems Research (CISR). MIT CISR is funded by 85 corporate sponsors and patrons, and undertakes practical research on how firms generate business value from digitization. Wixom’s work focuses on how organization’s effectively deliver value from their information assets.

Prior to MIT CISR, Wixoma was a tenured faculty member at the University of Virginia's (UVA) McIntire School of Commerce where she taught courses in data management, business analytics, and IT strategy at the undergraduate, graduate, and executive education levels. She is a two-time recipient of the UVA All-University Teaching Award (2002, 2010), which recognizes professors’ teaching excellence, particularly those who inspire and motivate students. This honor is especially meaningful to Barbara because she earned her undergraduate degree at the University of Virginia.

Since the mid-90’s, Wixom has deeply explored data warehousing, business intelligence, business analytics, and big data. Her research ranges from large-scale surveys to in-depth case studies. Four of her cases have placed in the Society for Information Management Paper Awards competition: First American Corporation (1999), Owens and Minor (2000), Continental Airlines (2004), and Sprint (2008). Wixom is a leading academic scholar, publishing in such journals as Information Systems Research; MIS Quarterly; MIS Quarterly Executive; and Journal of MIS. She has presented her work at national and international conferences to various academic and business audiences.

Wixom maintains close ties with practice. She serves as associate editor of the Business Intelligence Journal, research fellow of The Data Warehousing Institute (TDWI), and best practice judge for the TDWI annual BI Best Practices Awards. She presents annually for the Society for Information Management’s Advanced Practices Council. Wixom works closely with a variety of organizations through her leadership with the Business Intelligence Congress, an annual global forum of business and academic thought leaders who inform universities how they can best prepare the next generation BI/BA/Big Data workforce to meet market needs.

Wixom is the author of two leading systems analysis and design textbooks, published by John Wiley & Sons.
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