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MIT Campus, Cambridge, Massachusetts

Implementing Improvement Strategies: Dynamic Work Design

July 20-21, 2017

This program provides practical tools and methods for sustainable improvement efforts of any scale, in any industry, and in any function. It is built on a foundation of principles and methods called Dynamic Work Design and can be adapted to any type of work in any type of organization.


Proceeding from principles, not practices, is a key to sustainable change, allowing integration with current culture, processes, and practices, while delivering fast results with little overhead of training or major initiatives. The method has proven to work in businesses as diverse as oil/gas, DNA sequencing and engineering/innovation and works at the scale of discreet problems or organizational-wide strategic efforts. Improvement begins to happen in rapid and natural ways; results begin showing up almost immediately.


This process improvement training program is inspired by the collaboration between instructors Don Kieffer and Nelson Repenning who integrated industry practice and academic investigation over a 20-year period to develop Dynamic Work Design. Students will learn to identify the value-added elements of their own work and of their organization and more importantly, identify opportunities for improving and how to get started based on a framework of principles and methods.

Please note: The subtitle of this program has changed. The program was previously named "Implementing Improvement Strategies: Practical Tools and Methods."

The main purpose of this program is two-fold: one is to help participants understand how continuous improvement strategies, sustained over a long period of time, affect core business metrics and contribute to the success of the organization, from bottom-up and top-down perspectives; and the other is how to change the way managers see work and their own roles as leaders in the culture of improvement. This program will enable participants to:


  • Understand the principles and approaches that drive improvement; and apply them in all areas in the context of a particular company, thus creating a tangible culture of continuous improvement
  • Implement improvement naturally in their everyday work, not from a prescribed list, but from a deep personal understanding of the principles
  • Recognize successful improvement initiatives already in place and build on them
  • Identify the true value-added aspects of work performed by individual workers and the entire organization
  • Ensure that business targets and improvement activities are tightly linked at every level
  • Develop inquiry and evidence-based problem solving skills for individuals and for organizations
  • Transform managers from controllers to enablers by leveraging the relationship between designing the work well and the engagement of employees that follows
  • Generate ?pull? from within the organization for new methods of work
  • Make results (and problems) visible so that they can be addressed constructively
  • Not just remove defects, but learn how to design work correctly from the beginning

Cambridge, MA

Supply Chain Strategy and Management

July 25-26, 2017

Led by world experts, this practice-oriented program investigates a robust MIT framework for better managing supply chains in today's rapidly changing markets. Participants will explore:

  • The next big trend in supply chain strategy, and the key skills required to be successful
  • How to better structure a company's supply-chain strategy
  • Guidelines for making strategic sourcing and make-buy decisions
  • How to integrate e-business thinking into supply chain strategy and management
  • How to blend recent developments in information systems and communication technology with sophisticated decision support systems and create a comprehensive strategy for manufacturing and logistics
  • "Clockspeed benchmarking," a tool for deriving critical business insights and management lessons from industries with the highest obsolescence rates of products, process technologies, and organizational structures (industrial "fruit flies")
  • How to assimilate sustainability into your supply chain strategy
  • Why all advantages in fast clockspeed environments are temporary

Many participants attend this program along with Developing a Leading Edge Operations Strategy.

In the past, supply chain practice has been primarily tactical, but this program presents a new and innovative approach to supply chain design, which will enable program participants to better understand:

  • The role of supply chain design in business strategy and why, if not linked, your supply chain design can undo a company's entire business strategy
  • Forces that influence supply chain structure?how supply chain structures change; how supply chain structures and industry structures overlap; and how these structures are affected by the speed of change in a given industry
  • Integrating supply chain design with product and process development
  • Connecting supply chain design with supply chain management and logistics
  • Supply chains in the age of e-business

Cambridge, MA

Developing a Leading Edge Operations Strategy

July 27-28, 2017

Enterprises are increasingly complex, with supply chains, manufacturing, and service delivery processes spanning cultures and time zones, geographies and geopolitical situations. To navigate this intricate world filled with new and different kinds of risk, executives need to know how to make the most efficient use of a company?s material, people, and processes; how to manage more complicated global networks; how to optimize service and quality levels of performance; and how to minimize risks yet maintain required capacities. This program will draw on real issues confronting manufacturing and service companies today, providing strategic frameworks to enable executives to make smart choices so their companies can deliver the high-quality products and services they are committed to providing their customers.


Many participants attend this program along with Supply Chain Strategy and Management.

In this program, senior managers will learn new approaches to operations strategy that were developed at MIT and based on best-practice research conducted among the world's leading service and manufacturing companies. Participants will gain an analytic view of operations and strategic insights into:


  • Vertical integration and the factors that affect strategic decisions
  • Process design and process engineering
  • Integration of people systems with technical systems
  • Global facility network strategies and the future of supply chain management
  • Strategic implications of process technologies
  • Capacity and risk management, including capacity factors, supply and demand management
  • Outsourcing, supplier power, and trends in supplier management

Online.

Internet of Things: Business Implications and Opportunities (self-paced online)

March 15-16, 2018

This 6-week online executive program will look at the field of IoT, which is commonly understood to entail the inter-networking of devices in the physical world by fitting them with sensors and network-connected devices. While most courses today treat IoT as a technological topic, this course takes a different approach. IoT is not a technology, it's a leadership opportunity; a mechanism to transform businesses.


The program aims to help people envision and lead IoT-based transformations, not just understand the technical elements. The goal is to demystify IoT jargon so that managers can start to achieve the strategic advantage IoT makes possible. The course will provide participants with an introduction to the necessary technologies, skill components, and enablers and constraints for using IoT in a business. It provides many examples where IoT is already transforming customer experience, operations and business models. It also explains the four key elements of leadership capability that make transformation possible through IoT. Real-world case studies, senior executive interviews, self-assessments, and practical assignments will guide participants as they construct a personal roadmap to gain strategic advantage from IoT.

Upon completion of this program, participants will be able to:

  • Demonstrate the role of leadership and technological capabilities in implementing IoT for strategic advantage in business
  • Assess the mastery of digital capabilities in an organization
  • Evaluate the mastery of leadership capabilities in an organization
  • Articulate how key IoT technologies can improve organizational productivity and add value
  • Recommend strategies for developing the necessary skills and foundational capabilties to support the implementation of IoT technologies within an organization
  • Create a roadmap for the implementation of IoT in a business context

This executive program integrates rich, interactive media such as videos, infographics, and e-learning activities as well as traditional didactic components such as written study guides (course notes). There are opportunities for collaborative learning through discussion forums to provide participants with a complete overview of the field of IoT in business contexts, including emerging and innovative topics.


The program begins with an Orientation to welcome you to the Online Campus. During Orientation, you will explore your analysis environment, become comfortable with your new online classroom, meet your Success Team, and get to know your fellow classmates.


After Orientation, the course is broken down into six manageable, weekly modules, designed to accelerate your learning process through diverse learning activities:

  • Work through your downloadable and online instructional material
  • Interact with your peers and learning facilitators through weekly class-wide forums and graded small group discussions
  • Enjoy a wide range of interactive content, including video lectures, infographics, live polls, and more
  • Investigate rich, real-world case studies
  • Apply what you learn each week to quiz assessments and ongoing project submissions, culminating in the development of your own IoT roadmap

The time commitment is estimated at 6-8 hours per week, self-paced and entirely online.


SUCCESS TEAM
Throughout the course of the program, you will be supported by a team of professionals.

  • Head Facilitator: A subject expert who?ll guide you through content-related challenges
  • Success Manager: Your one-on-one support available during MIT hours (9am - 5pm EST) to resolve technical and administrative challenges
  • Global Success Team: Available 24/7 to solve your tech-related and administrative queries and concerns

Online

Business Process Design for Strategic Management

August 7 - September 28, 2017

Based on our highly-rated Implementing Improvement Strategies program, this six-week online course broadens access to the knowledge of industry thought leaders such as Nelson Repenning and Donald Kieffer, who integrated decades of industry practice and academic investigation to create Dynamic Work Design. The online program offers those who would previously be limited in accessing the on-campus course the opportunity to engage with a portion of the content in a flexible and personalized way, through a highly collaborative and supportive online environment. You?ll learn to implement improvement strategies naturally in your everyday work, not from a prescribed list, but from a deep personal understanding of the principles.


Unplanned events happen in all businesses - from communication breakdowns and the rise and fall of costs, to tighter turnaround times and employee disengagement. Use these pain points to lead improvement strategies and innovation in your organization with this online program which will expose you to the principles and development of Dynamic Work Design from the very creators of this sustainable operations improvement methodology. This program aims to teach you how to implement continuous improvement strategies into your organization?s work design, as well as change the way you think about your own work and role as a leader within a particular area of improvement.


You?ll develop an understanding of how to go about implementing improvement strategies; why improvement strategies usually fail; the psychological reasons behind learning, change, and motivation; principles of good work design; and how to go about problem solving effectively. The program culminates in the identification of issues within your organization and the development of a structured problem-solving document based on the A3 approach to continuous improvement which was first employed at Toyota and successfully adopted by many companies.

This program is delivered in collaboration with GetSmarter. Please register on the GetSmarter website.

Driving Strategic Innovation: Achieving High Performance Throughout the Value Chain

September 24-29, 2017

How do the most successful innovators generate more than their fair share of smart ideas? How do they unleash the creative talent of their people? How do they move ideas through their organizations and supply chains that are not only creative but fast to market? The answers to these key questions form the core of this program for business leaders and entrepreneurs who are determined to position their companies for future growth.

Offered jointly with IMD, this program will combine marketing, product development, technology assessment, value-chain design, project execution, and talent management in an end-to-end roadmap for achieving breakthrough performance. Using a dynamic and integrative value-chain framework created at MIT, participants will gain the capability to position their organizations for future growth.

Participants will leave this program armed with the knowledge of how to influence corporate culture, alter the way their organization responds to the challenge of innovation, and strengthen relationships with partners along the value chain. This intensive learning experience will deliver long-term value, helping business leaders to:

  • Meet technology challenges, from R&D to manufacturing, project management to engineering
  • Link technology decisions with business strategy
  • Integrate product development, process developments, and value-chain strategy
  • Develop organization and supply-chain strategies to position the company for future growth
  • Leverage learning and innovation collaboration with customers, lead users, and suppliers, maximizing the value of research
  • Understand how technologies and markets evolve and how they are linked
  • Outperform the competition by generating breakthrough ideas
  • Cope with shorter product life cycles, while delivering greater customer satisfaction
  • Optimize sourcing and ?make-buy? decisions
  • Integrate supply-chain design with concurrent engineering
  • Engage talent within the organization and across the value chain

Transforming Your Leadership Strategy

September 26-27, 2017

This program is built around MIT's unique Distributed Leadership Model-a powerful, innovative approach to executive leadership that lies at the core of leadership development at MIT, and the result of an intensive, four-year research project at the MIT Leadership Center to identify more effective strategies for leading in a networked economy. Tested in diverse, real-world settings, the model allows managers to succeed as leaders by being flexible and adaptive in new and unexpected ways through the application of two key concepts:

  • A 4 Capabilities Leadership Framework that makes it possible to harness, align, and leverage the leadership capabilities that exist throughout an organization, and
  • X-Teams, a revolutionary approach to creating flexible, outwardly-focused project teams that enables managers to both keep current with shifts in markets, technologies, and competition, and accelerate the pace of innovation and change

Upon completion of this program, participants will gain an understanding of how to:

  • Innovate and move quickly from generating ideas to executing and diffusing them throughout the organization
  • Unlock crucial information, expertise, and new ways of working together, wherever these qualities reside within or outside the company
  • Succeed in a competitive “flat world” of new organizational architectures; smart, orchestrated networks; and tiny firms that do not need huge capitalization to compete
  • Make their organizations more agile, responsive, and creative

MIT Campus, Cambridge, Massachusetts

Neuroscience for Leadership

September 28-29, 2017

Research in the cognitive sciences is leading us to a greater understanding of how to improve personal and leadership behaviors and performance. Those who grasp the meaning and implications of this research will be positioned to take competitive advantage. This program provides hands-on application of concepts and techniques deriving from neuroscience and psychology that can improve your individual performance, as well as that of your team and organization.


Neuroscience for Leadership focuses on:


  • Your stuck neural patterns as a leader
  • The power of neuroplasticity in unleashing your brain agility and resilience
  • Creating the conditions for success in your organization by leading teams and shifting the culture from fear to trust
  • Visioning the future using the power of storytelling

Issues we will examine include:


  • How neuroscience techniques can be applied to leadership development
  • Understanding the scope of agility and diversity of thinking in adult brains
  • Mindsets?can you move from fixed to growth?
  • Deeply embedded leadership patterns and immunity to change
  • Basic human emotions and mindfulness
  • Cultural diversity and creativity
  • Ecosystem leadership

Participants will be offered brain-friendly catering, guided meditation, optional yoga class, and a confidential brain profiler report.


You may also be interested in Tara Swart's new two-day course Applied Neuroscience: Unleashing Brain Power for You and Your People.

Through lectures, discussions, and hands-on practice exercises, Neuroscience for Leadership will empower you to:


  • Raise your awareness of existing leadership behavioral patterns
  • Focus attention on behaviors and actions promoting resilience
  • Harness neuroscience to embed sustainable behavior change through plasticity of brain connections and pathways through deliberate practice
  • Implement measures to hold you to account and pre-empt barriers to leading sustainable performance

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